Replacement and Refund Policy

At Service Center 24x7 we are dedicated to providing high-quality appliance repair services and ensuring customer satisfaction. Our Replacement and Refund Policy is designed to protect both our customers and our business. This policy applies to all repair services performed by us, including any parts replaced during the repair process.

1. Warranty on Repairs

We offer a 30-day service warranty from the date of repair. If the same issue recurs within the warranty period due to our workmanship or faulty parts, we will re-evaluate and repair the appliance at no additional cost.

2. Parts Replacement Warranty

Any replaced parts are covered under a 30 to 90-day warranty (depending on the nature of the part).

If a replaced part fails within the warranty period due to a manufacturing defect or faulty installation, we will replace it free of charge.

This warranty does not cover damages caused by misuse, external factors, or unauthorized repairs.

3. Refund Policy

Refunds for services will only be considered under the following conditions:

The service was not completed as agreed.

The appliance remains non-functional despite repairs within the warranty period.

Refund requests must be made within 3 days from the service date.

To request a refund, customers must provide

✔ A copy of the original receipt

✔ A detailed explanation of the issue

✔ Supporting documentation (photos, previous service records, etc.)

4. Exclusions (Non-Refundable Cases)

Refunds will not be provided for:

Customer-induced damage or misuse of the appliance.

Issues arising from external factors (e.g., power surges, improper installation).

Change of mind or dissatisfaction unrelated to service quality.

5. Refund and Replacement Process

Customers should contact our customer service team to initiate a refund request.

Our team will review the request and may require an inspection of the appliance before processing refunds or replacements.

6. Policy Updates

Service Center 24x7 reserves the right to modify this policy at any time.

Any updates will be communicated via our website and in-store notices.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.